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Jobs – Customer Service Agents- Delhi- Air India SATS Careers 2019

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Air India SATS Careers 2019

CUSTOMER SERVICE AGENT –Passenger Services

Air India SATS hiring for CUSTOMER SERVICE AGENT –Passenger Services

KEY RESPONSIBILITIES
• Floor walking – distribute baggage tags and immigration form to the passenger, greet and guide the passenger. • Document check & Check in counters – travel documents (passport, certificate of identity, emergency certificate, and merchant seamen book), endorsements, visas, health certificate, etc. • Check the flight details (registration) assign the flight and block the seats for infant, wheelchair and for group passenger. • Special Handling – assisting infants, wheelchair passenger, physically challenged. • Tagging the baggage to final destination. • Check-in the correct passenger. • Handover boarding pass and baggage acknowledgement to passenger. • Adhere to correct procedure of acceptance and handling of registered baggage. • Announcement – information about boarding procedure. • Perform any other duties as assigned by their superiors

EDUCATIONAL QUALIFICATIONS • Any Bachelor’s Degree or 3 years diploma

RELEVANT EXPERIENCE • Proficient in use of computer applications • Fresh Graduates may apply

PERSONAL CHARACTERISTICS & BEHAVIOURS • Excellent communication skills (proficiency in English and Hindi is a must) • Medically fit and willing to work shift

View and Apply on Company Site

Best Wishes from AeroCareers – Aviation is for Everyone !

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