ST Aerospace Jobs – Field Service Representative
Posted 2 weeks ago
ST Aerospace Jobs – ST Aerospace Engines Pte Ltd is hiring for Field Service Representative in Singapore. Stay Connected wit AeroCareers – Aviation is for Everyone !
ST Aerospace Jobs
Field Service Representative
Job Description:
- Manage the customer/Nacelles Product Technical relationship for assigned region/airlines.
- Assist customers with any product technical issue to effectively drive customer satisfaction.
- Collaborate with the Customer Team, to interface with all levels of customer contacts in support of Nacelle Product Entry into Service (EIS) preparation and follow-on revenue service operations
- Provide technical assistance through on-site “over the shoulder” guidance and troubleshooting of Nacelles, including the use and proper interpretation of data and technical instructions
- Review, report, and make recommendations regarding reported Nacelles malfunctions issues and failure trends to ensure a continuous reduction of disruptions for customers.
- Make recommendations regarding required maintenance to ensure alignment with customer operational needs.
- Assist the customer to drive service bulletin implementation and Field actions, to minimize operational interruptions.
- Maintain awareness of program and project changes and communicate to the CT
Job Requirements:
- Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in an aviation related field service or maintenance position)
- At least 3 additional years of experience in an engineering, operations or aviation position. Aviation maintenance experience and licensing preferred.
- Fluent in English. Additional fluency in languages for assigned regions preferred.
- Must be willing to travel