ROYAL JET Careers – VIP Cabin Crew

This Post reports to Cabin Crew Relations Manager

Employment Contract Duration

Any newly recruited Cabin Crew will have a Definite contract for a period of one year and will be subject to renewal based on their individual performance and behavior towards their duties and responsibilities.

Job Purpose

To deliver a high standard of customer service and safety onboard all Royal Jet aircraft contributing to consistent service excellence. To perform well under pressure, successfully prioritize and complete multiple tasks whilst at the same time meeting customer demands.

Principal Duties and Responsibilities

1. Provide a safe environment for Guests and Cabin Crew onboard through safe work practice and adequate SEP knowledge

2. To be contactable during duty days and display evidence of satisfactory attendance record in order to avoid disruption to flight operations.

3. When requested by the Company to operate short notification flights.

4. Perform onboard service in accordance with Royal Jet service process and standards, to maintain the highest level of Customer Service

5. Maintain onboard equipment’s in terms of quality and quantity, particularly when the aircraft is away from the base, in order to reduce costs associated with breakages and losses

6. Understand anticipate and deliver the highest level of service to all Guests by availing all their requests in a timely manner and maintaining integrity, confidentiality, and professionalism at all times.

7. Maintain valid passport, visas, GCAA License, and Medical licenses.

8. May be required to take on supervisory responsibilities as required by the company.

9. Represent the Company during events with Cabin Crew.

10. Understands the value of exceptional customer service, safety, and aspects of life as a Cabin Crew member in a non-scheduled operation.

11. The ability to work under pressure and to be flexible, and understand the company’s complex operational requirements.

12. Displays confidence and immaculate decorum adhere to the Royal Jet Grooming Standards at all times when on duty.

13. Ability to accommodate changes in roster and extended flight duties.

Requirements

* Between 21 years of age (min hiring age) up to 31 years of age (maximum hiring age) before reaching 31st birthday.

* Applicant Should be a Current Flying Crew OR at Least less than 1 Year out of service (with sound justified reasons).

Excellent interpersonal & communication skills

Excellent command of English

Intermediate level of computer skills

Two years’ experience with an International Airline

Current Flying Crew or at least less than 1 year out of service

Previously completed Ab-initio Cabin Crew training

Previously completed SEP & Aviation health training

No visible tattoos or visible body piercing (1x earring per ear is acceptable)

Preferably Premium Class trained

Private flight or VIP Charter experience would be an asset

Catering/Hotel/Hospitality/Customer Service background would be an advantage

Other Essential Requirements:

Healthy weight which must be in proportion to height.

Medically fit to meet aircrew requirements

Minimum High School Degree & desirable to have a Diploma in (Aviation Management Hospitality, etc.)